How Can We Help?
Before getting in touch, save time with answers to your frequently asked questions below.
The stock status is shown on each product page, along with the delivery timeframe, for example:
In Stock
Delivered within X – Y working days – Details
The delivery timeframe for each product is shown on the product page, for example:
Delivered within X – Y working days – Details
No. Trade Washrooms offer some of the quickest delivery times in the industry, and all lead times shown are the fastest available.
No. Trade Washrooms do not have a collection facility.
Add your items to the Basket, and enter your delivery postcode to show the delivery charge.
For orders below £100 ex VAT, there is a small delivery charge of £9.50 ex VAT. Products marked incur a pallet delivery charge starting from £45 ex VAT (ceramics) and from £70 ex VAT (panel systems), regardless of total order value.
Trade discount is already reflected in the price shown online.
As an online retailer, Trade Washrooms display all pricing online and do not provide a quotation service.
No. Trade Washrooms offer two payment options at Checkout, either Payment via Card or Payment via Proforma (for bank transfer).
Yes. Simply select the Payment via Proforma option at Checkout, and on placing your order, you will receive a proforma email with our bank details for payment. Once paid, you will receive a VAT invoice via email, and your order will then be processed.
On receipt of payment, a VAT invoice is automatically sent to the email address provided during Checkout. Trade Washrooms do not provide copy invoices to alternative email addresses.
No. Trade Washrooms is a business-to-business (B2B) platform, and orders from individual consumers are not accepted.
No. Orders must be placed via the online store.
Get in touch
Thank you for your interest in Trade Washrooms, we’ll do our very best to help you.
Use the forms below to get in touch and we’ll come back to you as quickly as possible (usually the same day).
Trade Washrooms is a business-to-business (B2B) platform, and orders from individual consumers are not accepted.
Delivery is ONLY available to business addresses within Mainland UK.
Contact Details
0844 668 0400
(Calls cost 5p per minute, plus your phone company’s access charge)
hello@tradewashrooms.co.uk
Customer Service Opening Hours
Monday – Friday from 9 am – 4 pm
Registered Address
Trade Washrooms Limited
Unit 1 Fountain Drive
Roberttown
Liversedge
WF15 7PX
(By appointment only, we do not have a trade counter)
Registered in England and Wales – 11559160
VAT Registration – 304 5645 20
